Privacy policy.
StreamGM is committed to handling and storing personal information in compliance with the terms of the General Data Protection Regulation (GDPR). This applies whether the information is obtained directly from individuals through the StreamGM website by completing web forms or by other means such as phone calls, e-mail, printed forms, or in person. It also applies to information obtained from publicly available sources.
In all instances StreamGM is the data controller.
Whose information do we collect?
We collect personal information about the following categories of people:
· Audience members
· Subscribers
· Supporters
· Donors
· People hiring our services
· Enquirers
· Media and press
· Artists and creative talent
· Other stakeholders
What information do we collect?
Depending on the nature of your relationship with StreamGM, we may collect some or all of the following information:
· Biographical – name, title, previous surname, date of birth or age, gender, ethnicity, faith, or information that indicates your socio-economic status
· Contact details – postal address, email address, phone number
· Current interests and preferences
· Access requirement
· Medical information
· Occupation and professional activities
· Record of donations or payments
· Attendance at events
We will only collect this information when there is a legitimate reason for doing so.
How do we collect the information?
Information is collected under the following circumstances:
· Subscribing to StreamGM mailing lists or other marketing communications
· Becoming a supporter of StreamGM
· Providing information via surveys about your experience of StreamGM
· Taking part in a competition on social media
· Through personal contact with a staff member
· From publicly available sources
· Engagement as an artist, performer or creative
When you provide contact details you will be asked if you would like to receive further information from StreamGM. You will also be offered the opportunity to opt-out every time we communicate with you.
We use cookies on our website to allow us to see how our website is used and to improve our services to you. None of this information identifies you personally. For more information see below.
Why do we collect the information?
We collect the information in order to:
· provide and manage services, such as attendance at free and charged events
· manage contact with, and provide information to, supporters
· communicate news about StreamGM
· communicate news about events at StreamGM
· issue invitations to StreamGM events
· understand who our audience is to improve our services, or to provide information to funders or partner companies
· Identify potential donors and sources of funding
Under the terms of the GDPR the lawful bases for processing personal information are:
· we need it to fulfil a contract
· we need it to pursue our legitimate interests including by communicating with current and potential supporters; and/or,
· you have given your consent for us to do so.
Who collects the information?
Information is collected by, and on behalf of, StreamGM. It may be shared by departments within StreamGM in order for us to undertake a range of communications activities, both electronically and through other channels.
Only where you explicitly consent for us to do so we will share your information with third parties which will usually be our funders of specific programmes.
How long do we hold the information?
Information is retained for as long as necessary for the purpose for which it is required
We want to be sure that we have the most up-to-date information for you. If you discover that we have outdated information, such as address, e-mail address or change of name, please contact us via information@streamgm.co.uk.
Where your information is stored
Your information is stored on secure, password protected databases and networks. Access to the information is given only to staff with the appropriate authorisation.
Photography
StreamGM uses photography and film at events to promote its activities, build new audiences and report to funders. These images may be used on our website, social media channels, in press releases and in written reports to funders. Any events being photographed will be clearly signposted to make the public aware. Public may request not to be photographed. We will seek parental consent to take photographs of children and young people under the age of 18.
Your rights
You have the right to request copies of any of your data held by StreamGM. If you would like to request this, please e-mail information@streamgm.co.uk.
You have the right to have your data rectified or erased. If you would like to request this, please e-mail information@streamgm.co.uk
If you no longer want us to use or process your data, you can opt out at any time via the unsubscribe link included in emails or contact the Data Protection team on information@streamgm.co.uk
Contact and complaints
If you have any queries or complaints about this policy please contact
StreamGM
Greater Manchester Combined Authority
Tootal buildings
56 Oxford Street
Manchester
M1 6EU
or send an e-mail to information@streamgm.co.uk
If you are dissatisfied with StreamGM’s response to your request for access to your data, or handling of your request to rectify or erase your data, you may contact the Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow, Cheshire SK9 5AF Tel.: 0303 123 1113 https://ico.org.uk/concerns/
Use of cookies
A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.
We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system. Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.
You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.
We may also use pixel tags in order to improve our Facebook and Instagram advertising and make it more relevant to you. You can turn off consent for these tags to be used via your Facebook account. More information about that can be found on Facebook’s website here:
The website uses Google Analytics to collect statistical data – please review the Google Analytics Terms of Service on their website for full details.
Changes to this privacy policy
If this privacy policy changes in any way, we will place an updated version on this page.
Who to contact about the policy
information@streamgm.co.uk